Margo’s understanding of excellent client services stems from her former business background, working with all types of private and public sector organisations to deliver human resources consulting projects. She has the ability to juggle and assess options and outcomes and communicate easily with her clients. Originally a country girl and formerly a qualified registered nurse with a Bachelor of Commerce, Margo has a straightforward and candid approach to dealing with issues. Friends enjoy her lively sense of humour and ability to tell a great story, but at heart Margo just enjoys working with people and making a positive difference to their day to day.
Having lived and worked in Brisbane for almost all of her adult life, she knows Brisbane. She understands the economic infrastructure of the city and nuances and characteristics of different parts in the city. As such, she can speak authoritively about schools and services and investment opportunities.
In the last 12 months, Margo has sold properties ranging from a multi-million dollar investment block of units to a beloved family home. She makes buying or selling your home a memorable experience. With a business background, outstanding ability to relate to people and genuine desire to deliver a great sales outcome, Margo brings a welcomed energy and intellect to the real estate profession.
I have known Margo for a number of years. Margo exceeded my expectations of what constitutes an excellent real estate agent for selling a property. She is knowledgeable, approachable, extremely personable and enthusiastic, endlessly patient, and incredibly generous with her time.
Margo was very well prepared and presented sale options clearly and concisely. She was honest and realistic about her expectations for the sale. Margo managed the whole sale process efficiently and effectively - arranging for cleaning, photographs, furniture package, open for inspections plus additional inspections when required. She provided regular updates on buyer feedback and quickly negotiated two offers both above the bottom range for the asking price. Margo made the whole sale process stress free.
- Sold Property - Toowong - 29 August, 2017
We chose Margo McLay to sell our investment property based on the positive feedback we had heard from previous sellers. From the outset, Margo was focused, organised, driven and knew all the important aspects of selling real estate. She listened to what we wanted, went out of her way to negotiate with a difficult tenant, and worked tirelessly throughout the sale of our property. We found her to be authentic, proactive with feedback, and demonstrated wonderful people skills. As a seller, having an agent who knows the market - who can strategise and take control of the process, as well as genuinely listen, we were very grateful for having engaged Margo to sell our property. We have highly recommended her to our friends. She certainly put our minds at ease, and we felt that we received the best possible advice and service throughout the process. Our experience selling a property with Margo was far superior and less stressful than previous experiences. She has restored our faith in real estate agents - she is a genuine, committed agent that aimed to exceed our expectations - and succeeded. She's our agent of choice in the future.
- Sold Property - Chapel Hill - 4 November, 2016
Margo sold our beloved family home recently. From first to final approach Margo never disappointed us. She never over promised and always over delivered, including the final sale price which was significantly higher than other agents advised us to expect. Apart from our initial interaction with Margo, where we agreed our approach and marketing budget, all other communication and activity was conducted whilst we were travelling overseas. As such, Margo coordinated the preparation of the house for sale - gardening, pond cleaning (even buying more fish!), furniture rental, pool maintenance, as well as the marketing material. We trusted Margo's professionalism and good taste to get things right. She kept us informed on a regular basis of interest and offers, and we were able to conclude the sale whilst we were still travelling overseas. We have been very pleased with all aspects of our relationship and dealings with Margo, and have no hesitation in recommending her.
- Sold Property - The Gap - 25 May, 2016
We purchased a property recently with Margo as the agent. It ended up being a long process with some big hurdles along the way. Margo was at our side every step and would not hesitate to go the extra mile to assist in whatever way possible. She was completely professional while still being warm and friendly and was an utter delight to deal with. We couldn't recommend Margo highly enough and we thank her for all her efforts in our purchase.
- Buyer for Bellbowrie property - 20 May 2016
Thanks to Margo we sold our property in Bellbowrie for the price we wanted!! It took a lot of perseverance but Margo stuck it out through thick and thin. We were overseas at the time of the sale and her communication was brilliant. She is a pleasure to deal with. Thanks again! Katie and Mark
- Sellers - Bellbowie property - 07 July, 2016
Margo was highly professional and a pleasure to deal with. She explained the whole process and followed up with us on all details for settlement. Great to work with. Thanks Margo
- Buyer - Chapel Hill property - 16 November, 2016
Margo was very helpful in the sale of our unit. From providing us with a realistic price guide to assistance with dressing the unit for sale Margo’s advice was spot on. We especially appreciated the weekly open house and follow up reports that she provided to us. The swift sale of the unit and the price she achieved is a testament to all her hard work. Thank you Margo your assistance was invaluable.
- Ian Fry - Fry Law - September, 2017
Margo was a delight to deal with. She knew her market and was very professional in her dealings (which is more than I can say about some of the other agents I was dealing with at the time). Margo knew what is was looking for in an investment property and was able to source the perfect match for my brief. Her attention to detail and service was first class and a refreshing surprise. She even went to great lengths to ensure the replacement of the lost remotes for the garage. I was more than happy with my dealings with Margo and would recommend her to either a buyer or seller when they are considering the need for a property agent.
- Buyer - Toowong property - 20 September, 2017